Policies and Procedures

• Clients will not wear jewelry in the float tanks

• Clients will remove all makeup with the make-up removing wipes provided by Calm Waters

• Clients  will not float while in the first trimester of pregnancy

• Clients will shower with shampoo and body wash before I enter the float tank for each session.

• Clients will use caution at all times while entering and exiting the float tank or shower. The float area and my feet may be wet and slippery.

 

Client will also agree to NOT float if they are experiencing the following before every float session:

• Active use of alcohol or illegal drugs

• Large cuts, wounds, dermatitis, active infections

• Uncontrolled heart arrhythmias

• Very low blood sugar or “brittle” diabetes

• Uncontrolled seizures

• Kidney failure

• Active suicidal ideation or severe depression

• Allergy or sensitivity to Epsom Salt

• Motion sickness or seasickness

• Inability to enter or exit the float tank alone

• Perforated ear drum or other ear problems

• Recent tattoo or piercing

• Experience a heavy menstrual period that would prevent me from swimming in a pool 

• Fever with it 24 hours of each session

• Incontinence or gastro-intestinal incontinence

​

​

CALM WATERS HAIR DYE POLICY:

 

Please be advised we have a strict policy on hair dye for float and sauna services. We have these policies in place to protect our scheduling, equipment, our float solution, our entire float and sauna rooms, and your hair do. 

 

We use magnesium sulfate (epsom salt) and H2O2 in our float solutions and both can be used in hair salons to strip chemicals and dyes in hair making it very easy for colors to run in our float solution.

​

Rainbow Colored Hair: Clients with Rainbow colored (Reds, Oranges, Pinks, Yellows, Violets, Purples, Blues, Greens, etc)  hair must have colors completely washed out AND pass our white towel test before floating.  We will dip a section of your hair in a cup of our floating solution and then rub the hair for 1 minute with a  white towel.  There must be NO colors running in the towel. 

 

Blacks, browns, caramels, etc:  Clients must wait until 8-10 hair washes after hair is dyed and also must not have any colors run when showering or on their towel/sheets at home.  

 

ALL clients can be subjected to the white towel test if front desk suspects hair dye.  

 

Swim caps are not allowed at Calm Waters to be used as a safeguard for hair dye as the float solution can still seep out from the seal. All other reasons for swim caps are permitted.

 

Please understand hair dye incidents can seriously impede on a small business like ours and we take this policy very seriously.  Hair dye incidents that result in damaged equipment, subsequent scheduled floats that are cancelled, staining of our fiberglass tanks, and having to replace the solution can result in a $200-$2500 fee depending on the severity. We also don't want to see you ruin the awesome hair you probably just payed a lot of money for.  So please schedule your floats wisely and don't hesitate to ask us questions if you need clarification on our hair dye policy. 

​

Facilities and services of Calm Waters, specifically regarding float pods/tanks are susceptible to unique agents beyond Calm Waters control that only you as a floater can control. These agents may damage our equipment and float solution and may require extensive cleaning and repair are:

1. Spray tans, henna tattoos, tinted lotions, makeup, hair dye or other agents that may transfer off the body and into the float tank or towels that you may use.

2. All bodily fluids specifically including, but not limited to, vomit, urine, fecal matter, blood or toxins such as chemotherapy elements, topical medical ointments, or other strong chemicals transferable from the body to the float tank, its solution, the float room, and towels.

​

If any occurrences of conditions like these were to contaminate a float room. tank/pod, shower, or equipment, and require extensive cleaning or repair, or the entire float solution were to be drained, the pod/tank cleaned, disinfected and a full refill and reset of the float solution to occur you may be responsible for a fee ranging from $200-$2500 dollars depending on the severity of the occurrence.  

​